Frustration is an improvement on satisfaction?
We’ve improved your Yahoo Groups experience.
So say Yahoo!
But since they changed the user interface, my experience as a user has been frustration. Things that used to work no longer do so. Things that were easy to do are now much harder and more timeconsuming to do. You can spend hours looking for where they have hidden a function that used to be easy to find, only to find that it has been removed. And wasting time and frustration do not constitute an improvement in my understanding of the word “improve”.
When will people learn the simple adage: If it ain’t broke, don’t fix it.
Yahoo! Mail, which I had used since 1996, has now become completely unusable, because they’ve removed everything that worked and replaced it with a lot of useless stuff. And now they’re busy wrecking their mailing list service too.