Canon cameras: caveat emptor
As we are planning to go on holiday on Monday, and thought we might see some scenery and meet some people we had not met before, I counted my pennies and thought I could just afford a better camera, and so bought a Canon 1200d.
When I got it home, however, it would not switch on at all. We charged the battery fully, but nothing happened. It was completely dead.
So today we took it back to the shop. They did not have a replacement in stock, so they phoned around their other branches, and discovered that their Centurion branch had one in stock, so we drove over there to collect it. I switched it on in the shop to verify that it did actually switch on, and we broughjt it home.
But when we tried to use it, it said it could not read the memory card — we should either format it, or insert a new one. So we tried to format the card, but it didn’t do that either. We tried a different memory card, with the same result. I tried formatting both cards in my computer, just to check to see that there was nothing wrong with the cards themselves, but they formatted fine. We tried a low-level format in the camera, but it gave up after a couple of seconds.
So there we were, with two dud Canon cameras in a row. It’s too late to get another one now, before we go on holiday, so we’ve asked for a refund. We’ll continue to use our cheap point-‘n-shoot compact cameras. The problem with point-‘n-shoot cameras is that sometimes it is impossible to see what the camera is pointed at at all. In bright sunlight the viewing screen is invisible, so you just point vaguely in the right direction and hope that you won’t just have a picture of the blue sky. Composing photos as you shoot is impossible. When you get home, cropping with photoediting software can improve the composition somewhat, but not all that much, if all you got was the blue sky.
Unfortunately it seems that no camera shops in South Africa stock decent brands, like Pentax. Our film Pentax cameras are nearly 40 years old, and still work fine. It’s just that film photography is so much more expensive.
Update: Third time lucky
Today (Sunday 16 August) we returned the second dud camera to the shop in Centurion, where we had got it. The staff were very helpful and found another branch that had one in stock, and we went to the Colonnade to collect it. We were most impressed by the firendliness and helpfulness of the staff at all three branches of the retailer, Photo & Beyond, trading as Kodak Express Digital Solutions. It wasn’t their fault that the cameras didn’t work, and they went out of their way to be helpful even at times when they were pretty busy. We got the feeling that the firm treat their staff well, and that they are happy in their work.